Subject: Fwd: Problem ticket LTK1221603026338X
From: subir chakma <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 28 Feb 2015 18:00:17 +0530 (IST)

----- Forwarded Message ----- 
From: "subir chakma" <[email-masked]> 
To: "Mohd Ahmed" <[email-masked]> 
Cc: "admin" <[email-masked]> 
Sent: Saturday, February 28, 2015 5:59:16 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Problem ticket LTK1221603026338X 

Dear Ahmed, 

This Cx email was addressed to CEO, CTOs of BX with a formal complaint, and you didn't bother to reply or escalate the ticket. 

When you took, there was already 2 days delay, and you kept it Pending Internal without any action for next 3 days. 

Finally, vivian fwd the ticket to me on Feb 27th, which is after 4 days delay. 

PLEASE EXPLAIN WHY I SHOULD NOT TAKE ACTION AGAINST YOU?