Subject: Request you to assist in this regard.
From: mohd ahmed <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Tue, 24 Feb 2015 14:28:57 +0530 (IST)

LTK1221603012288X
As per AE the shipment has not delivered to us.  However, the cx has provided the invoice along with the tracking details which indicate that the item delivered to us.

LTK1221603023551X
As per AE the shipment has been released today by the cx but the shipment history does not show anything released today from cx account. The last shipment was released on 2 Feb 2015.