Subject: BX Feedback - Call me urgent
From: subir chakma <[email-masked]>
To: Sumit Gogia <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Fri, 13 Feb 2015 14:46:30 +0530 (IST)

Hello Sumit, 

Firstly, let me discuss ticket LTK1221602969050X. 

Cx is facing payment problem while submitting a concierge. The procedure is to troubleshoot normally, similar to payment problem during shipment release. 

Why you simply escalated to Concirge dept? Who told you that concierge dept is trouble shooting payment problem for concierge orders? 

If you had even checked CS and selected ASOS merchant, you would have realized they do not ship to us which explains the situation possibly. 

Secondly, I am not getting any acknowledgement from you in any of my feedback emails. 

Please give me a call today after coming to shift 

I am slowly getting this opinion that you are getting indifferent lately and its making my task difficult to deal with you. Lets talk tonight. 

Regards