Subject: when customer says - "its too expensive".
From: Pratibha <[email-masked]>
To: Sumit gogia <[email-masked]>, "akhil p. walia" <[email-masked]>, kartik k <[email-masked]>, kaeiara <[email-masked]>, gelna <[email-masked]>, Pritish Nandi <[email-masked]>, subir chakma <[email-masked]>, sadique k <[email-masked]>, mohd ahmed <[email-masked]>, sanjay dutt <[email-masked]>, iftekhar <[email-masked]>, khubrooh <[email-masked]>, vivian <[email-masked]>, amandeep singh <[email-masked]>
Date: Fri, 30 Jan 2015 16:22:03 +0530 (IST)

Hello All, 

What to do when customer says - "its too expensive". 

Below are few points to tell the customer. 
Make sure you do not bombard the customer with too much at the same time. 
Pick and choose the benefits that you think can best convince the customer. 

Certain costs are difficult to cut down on but let me suggest a few ways to make it more economical for you. 

1. Our service becomes economical when you ship more than one(multiple) package/s. 
2. We offers Shipping Cost Advantage by adding the weight of multiple packages into one shipment order. 
3. The fixed charge for the first half kilo, is the most expensive part of shipping cost, which is charged only once when the weight is combined. 
Find detailed explanation with example at link- http://www.borderlinx.com/pages/faq/consolidate-packages 
4. We also offer 30 days free storage to enable you to order from different merchants. 
5. DHL, our shipping partner is the best in the industry with reliable and fast service. 
6. When you choose repack option, we strip extra packaging to save shipping cost, whenever possible. 

Regards 
Pratibha.