Subject: when customer says - "its too expensive".
From: Pratibha <[email-masked]>
To: subir chakma <[email-masked]>
Date: Thu, 29 Jan 2015 13:39:39 +0530 (IST)

Hi Subir 

I see that our people are not able to handle this scenario very well. 

What to do when customer says - "its too expensive". 

Few things to tell the customer - 

Certain costs are difficult to cut down on but let me suggest a few ways to make it more economical for you. 
1. Our service becomes economical when you ship more than one(multiple) package/s. 
2. We offers Shipping Cost Advantage by adding the weight of multiple packages into one shipment order. 
3. The fixed charge for the first half kilo, is the most expensive part of shipping cost, which is charged only once when the weight is combined. 

Find detailed explanation with example at link- http://www.borderlinx.com/pages/faq/consolidate-packages 

We also offer 30 days free storage to enable you to order from different merchants. 

Regards 
Pratibha.