Subject: Chat Review
From: Pratibha <[email-masked]>
To: prem k <[email-masked]>
Cc: subir chakma <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 29 Jan 2015 12:16:21 +0530 (IST)

Hi Prem 

Attached is the file with chat reviews for you, please go through the same.
Continue working on making you responses more polite and appropriately acknowledge customer concern before moving on to process questions.

Regards 
Pratibha.