Subject: Canned Response
From: Pratibha <[email-masked]>
To: subir chakma <[email-masked]>
Date: Tue, 27 Jan 2015 15:54:43 +0530 (IST)

Hi Subir 

Canned Response for "VAT/GST" and "Email Invoice"

Email Invoice (for Value Amendment)- 

Current Canned Response - In order for me to amend the value of the shipment, I would need the invoice from seller. Please email me the invoice from the seller to [email-masked]. Please be sure to include your ticket number in the subject line of your email 

Alternate Response - In order to amend the value of the shipment, invoice from seller serves as proof. Please email the same to [email-masked] with your ticket number in the subject line.

What is VAT/GST ?
VAT/GST is imposed by your country's customs office. If you are registered for VAT/GST your country, we recommend that you contact the Local Customs office  to  recover it.
Please be aware, that duty, shipping and handling costs cannot be recovered.

How to Reclaim VAT/GST ?
Please note that we can not ship it VAT/GST Free as we must declare the VAT/GST to the customs office. 
However if you are registered for VAT/GST in your country, you can reclaim it from Customs.

Regards
Pratibha.