Subject: LTK1221602740014X
From: mohd ahmed <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 14 Jan 2015 18:09:24 +0530 (IST)

Hello Sir,  
   Please look into  the case. (Russian Customer)
   Cx wants his money back. As  per the cx, he had to pay for 2.13 kg/2,0 kg (Volumetric/actual weight), but the real dimensions are the following 18.5 x 24.0 x 13 cm (centimeters) that gives 1.15 kg volumetric weight and actual weight 0 lb 8 oz as per the USPS.

  Thanks
  Regards
  Mohd Ahmed