Subject: LTK1221602594355X
From: sanjay dutt <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 14 Jan 2015 18:02:29 +0530 (IST)

Dear Sir

Another example for mishandling the claims case.

By the time it was transferred to me last date to file a claim was already over.

Ticket was processed by Vivian, Elvis & sumit.

Nobody tried to check on DHL website that what is the last date to file a claim.

Even in the last email to Cx Vivian informed him that we have already submitted your claim in order to get a compensation for this unfortunate incident. It is misrepresentation of claims.

Also please suggest how to handle it now as I am sure DHL is not going to take this case.

Regards
Sanjay