Subject: Duplicate tickets- IMP
From: subir chakma <[email-masked]>
To: iftekhar <[email-masked]>, Sadique Anwar <[email-masked]>, Jeannina Ruth <[email-masked]>, Ronald Pedrosa <[email-masked]>, Mohd Ahmed <[email-masked]>, Elvis George Philip <[email-masked]>, "Kartik P. Rao" <[email-masked]>, Khubrooh Siddiqui <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Subir Chakma <su
Date: Wed, 31 Dec 2014 04:27:03 +0530 (IST)

Hello, 

Two agents- Kartik and Khubrooh escalated to hub the same case. Reason why we got a complaint from warehouse yesterday. 

Why you do not check for duplicate tickets, both in AE and LP? 

Why I need to remind the same basic procedure every day? 

Could you please explain tome?