Subject: Echeck orders on SDS
From: Akhil P Walia <[email-masked]>
To: philippines <[email-masked]>
Date: Fri, 19 Dec 2014 20:04:53 +0530 (IST)

As per pelow, please also call pending eCheck orders in SDS backend 

hi 
[7:49:41 PM] Jerry - Online Pharma: check this 
[7:49:44 PM] Jerry - Online Pharma: #54 
[7:49:48 PM] Jerry - Online Pharma: This one is echeck 
[7:49:52 PM] Jerry - Online Pharma: cham david 
[7:50:03 PM] Akhil P Walia: okay. 
[7:50:19 PM] Jerry - Online Pharma: Please ask the customer to provide other than Bank of America check 
[7:50:21 PM] Akhil P Walia: So what we do with this 
[7:50:24 PM] Jerry - Online Pharma: or VISA card 
[7:50:38 PM] Jerry - Online Pharma: because we do not process BOA check because of too many formalities 
[7:50:40 PM] Akhil P Walia: ok 
[7:50:41 PM] Jerry - Online Pharma: verification 

Also, always write the staff notes for every call attempt made for declined and abandoned orders. 

-Continue to reach declined order customers and ask them to unblock the charges so we can process it in VT. Use email, call whatever possible. 

- Declined order card details are now made visible in MOD, Staff Notes.