Subject: FW: Christies CS phone support
From: Akhil P Walia <[email-masked]>
To: Sumit Gogia <[email-masked]>, Alok Kumar <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Rizwan Asad <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Elvis George Philip <[email-masked]>, "Kartik P. Rao" <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Fri, 14 Nov 2014 01:12:06 +0530 (IST)

Dear All, 

Please note that we are launching with Christies on Monday 17 th November. 

I have updated the training material with some info: 

1. Phone Support 

EST: + 19373067637 (Monday to Friday 08:00-18.00) 

UK : +44 203 514 0319 (Monday to Friday 08:00-17.00) 

At the end of every call, send an email with a summary of the call. 

Subject: Christies US (or UK) Order# [email-masked] 

2. Returns : Christies will be handling returns directly. Borderlinx will NOT be involved. 

3. Import/Export licenses : Christies will provide all certificates for Customs clearance. 

Any questions, let me know. 

Regards, 

Katerina Mousia 

Customer Service Manager