Subject: TalkDesk Disposition
From: Akhil P Walia <[email-masked]>
To: philippines <[email-masked]>
Cc: Stephanie Escarpe <[email-masked]>
Date: Thu, 23 Oct 2014 00:05:14 +0530 (IST)

Why is that you are selecting Others in outbound disposition instead of process specific disposition? 
If there is any option that needs to be added let me know. 
45% calls marked in Others is not appropriate. Choose right disposition. 

Name Total Calls Percent Calls 
Attempting Contact 	0 	0 % 
HFL Abandon/Hangup/Voicemail Callback 	0 	0 % 
HFL Callback Request from Client 	0 	0 % 
HFL Declined Order Callback 	1 	5 % 
HFL Outbound General/Sales Followup 	7 	35 % 
Mex Abandon/Hangup Callback 	0 	0 % 
Mex Escalation Reply Callback 	0 	0 % 
Not Interested 	0 	0 % 
ODS Abandon/Hangup/Voicemail Callback 	0 	0 % 
ODS Outbound General/Sales Followup 	3 	15 % 
OP Abandon/Hangup/Voicemail Callback 	0 	0 % 
OP Declined Order Callback 	0 	0 % 
Other 	9 	45 % 
Successful Call 	0 	0 % 
OP - Upsell/Refill/Sale 	0 	0 %