Subject: Re: Duplicate accounts allowed
From: Ibrahim Usmani <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: Akhil P Walia <[email-masked]>
Date: Tue, 2 Sep 2014 08:23:28 +0530 (IST)

Dear Sir,

Below was an update we received in May last year. I was actually forwarding to the new agents however just wanted to confirm whether this is still applicable or we do not inform cx over chat/email to open different accounts in two different countries.

Please advise

Regards,
Ibrahim

----- Original Message -----
From: "Akhil P Walia" <[email-masked]>
To: "Subir Chakma" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, "Pankaj Joshi" <[email-masked]>, "Ibrahim Usmani" <[email-masked]>, "Seraj Ahmad" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Abegail Ortega" <[email-masked]>, "Nyle Remo" <[email-masked]>, "Jorge Kho" <[email-masked]>, "Parag Chaturvedi" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Jack Su" <[email-masked]>, "Vivian Guo" <[email-masked]>
Sent: Friday, May 10, 2013 10:22:58 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: Duplicate accounts allowed

However, there are few things that you need to keep in mind: 

1. Two accounts are allowed if customer lives in two countries or is on vacation to another country. 

2. If customer creates an account from another country. He would also need to have a credit card issued in same country to release shipment. Else he would need to use PayPal. 

3. The second account created while customer is in another country should preferably be closed once customer is back to his country. 

Info will be updated in Kb accordingly. 

ä ✌ h ↑ L 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Avnish Kumar" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, "Pankaj Joshi" <[email-masked]>, "Ibrahim Usmani" <[email-masked]>, "Seraj Ahmad" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Abegail Ortega" <[email-masked]>, "Nyle Remo" <[email-masked]>, "Jorge Kho" <[email-masked]>, "Parag Chaturvedi" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Akhil P Walia" <[email-masked]> 
Sent: Friday, May 10, 2013 2:27:51 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Duplicate accounts allowed 

Hi, 

There is an update that we do allow duplicate accounts registered under a different country. Therefore a customer can have simultaneous accounts in India and Singapore. 

Any confusion do let me know. 

	Cx is allowed to have 2 different accounts if they are located in different countries. 

Rgds Subir