Subject: Re: BX - Survey promotion error
From: Subir Chakma <[email-masked]>
To: "Ritika Yadav" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "vivian " <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, Pritish Nandi <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Anku Saini" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Tue, 12 May 2015 21:17:52 +0530 (IST)

Dear All, 

The survey promotion has been fixed. Please advise the customer to click on the link and complete the survey to get the $5 voucher. 

A template you may use- 

- We're glad to inform you that the survey promotion issue has been fixed, and you should be able to complete the survey and avail the promotion. Please accept our sincere apologies for the inconvenience caused. 

From: "Subir Chakma" <[email-masked]> 
To: "Ritika Yadav" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "vivian " <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Anku Saini" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Akhil P. Walia" <[email-masked]> 
Sent: Tuesday, 12 May, 2015 19:44:38 
Subject: BX - Survey promotion error 

Hello, 

Customers received a Survey promotion from us. But when they take on the survey, they get an error message. The promotion is for $5 . 

Check the promotion here- 
http://borderlinx.emsecure.net/optiext/optiextension.dll?ID=8uF8AICoci6AvdHAM2gZ9r2vkWeRzcK61pDLGE1fbM9UieNSnBfT42O3vdr86FN7%2BykzD155WuoQxjJ5E0 

When a customer contact you on the error please advise them as below- 

- We're sorry that you got an error with the Survey Promotion. We're aware of the issue and looking into the matter on priority and hope to resolve it as soon as possible. We will update you through email once the issue is fixed. 

Please accept our sincere apologies for the inconvenience caused. 

Regards, 
Subir