Subject: Complaint
From: Deeksha Dadu <[email-masked]>
To: ibrahim <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Wed, 20 Aug 2014 16:11:31 +0530 (IST)

Hello,
 
The UK hub is NOT available to Lebanon customer.
 
Why is the agent asking Stuart to move a shipment into a LB suite?

Regards,
Katerina

Wednesday, August 20, 2014 7:02 AM Incoming Message New incoming message from 'Borderlinx Case Status Email'.  
From:
Borderlinx Case Status Email <[email-masked]>

To:
cs rep <[email-masked]>

Subject:
LTK1221601667801X Case Closed

Request Detail:

Request Type : Missing Shippment
Auto Close : No
Customer Email : 0
Warehouse : UK
Request Status : Closed
LP ID : LTK1221601667801X
Suite No: 0777-3825
Tracking ID : 0NN67GW1550198019130081282682
Date Of Delivery : 08/14/2014
Item Description : Macbook
Courier Name : www.dpd.co.uk
Merchant Name : PC WORLD3
Lockbourne Shipping :
Lockbourne Shipping : No
Comment :
Request Type
Added By
Case Status
Shippment Status
Reasons
From
Note
Last Updated
Missing Shippment
Stuart
Open
NA
Warehouse
Hi Please advise as i have had a ticket to transfer this into suite 0797-5353 and now this ticket says to locate and place into 0777-3825 as both tickets have the same tracking number %0NN67GW15501980191300812826?
2014-08-19 04:01:08
Missing Shippment
Ibrahim
Open
NA
Customer agent
Please update this to the 0777-3825 account.
2014-08-19 04:50:34
Missing Shippment
Stuart
Open
NA
Warehouse
Shipment has now been updated to 0777-3825
2014-08-19 05:38:16
Missing Shippment
Obaidullah
Closed
NA
Customer agent
2014-08-20 00:00:05