Subject: Re: LTK1221601586760X
From: Ibrahim Usmani <[email-masked]>
To: "Md. Hasanuzzaman" <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>
Date: Sat, 2 Aug 2014 12:15:42 +0530 (IST)

Dear All,

If I am not wrong, we can still change the address by requesting to DHL in case Cx is insisting on change of delivery address. 

It is required to mail to Neil or DHL UK.

Regards,

Ibrahim
----- Original Message -----
From: "Md. Hasanuzzaman" <[email-masked]>
To: "Obaidullah B. Abu Baker" <[email-masked]>, "Ibrahim Usmani" <[email-masked]>, "Iftekhar Ahmed" <[email-masked]>, "Rizwan Asad" <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>
Sent: Saturday, August 2, 2014 3:13:40 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: LTK1221601586760X

0757-4076
Contact:  00966560730739

Hi Colleagues (Ar support day shift),

0757-4076
Contact:  00966560730739

Please some one call this cx as I am not able this time due to the late night there. Inform him that the shipment AWB 3190126085 will go to the already updated address while release. We can't change it unfortunately. Advice him to always update the delivery address before payment and make sure that the address is correct.  

In addition to that he has already received the previous shipments to the same address. What's wrong now? Please offer apologies and inform that the delivery got delayed due to Eid holiday in SA. Expected delivery is 3rd August.

Best regards,
Hasan.