Subject: OptionMint: OptionQueen & Switch to Zopim
From: Akhil P Walia <[email-masked]>
To: surya <[email-masked]>, Sanjay Dutt <[email-masked]>, Rahul Singh <[email-masked]>, praveen <[email-masked]>, philippines <[email-masked]>
Cc: krishna tiwari <[email-masked]>, "Deeksha J. Dadu" <[email-masked]>
Date: Fri, 20 Jun 2014 17:46:06 +0530 (IST)

Hi All, 

By Monday we will stop using LiveHelpNow chat software for OptionMint. 

Client will be providing us 3 logins for Zopim and I'll assign it one for each shift (Mor, Noon and Night). 

Unlike LiveHelpNow, only one person can login Zopim. 

Most importantly, Zopim chat will also be implemented on OptionQueen.com. Though, we are not expecting chats from that site as it is not marketed, but DO REVIEW the website. 
Everything remains the same on OptionQueen, just different branding. 

For the changes done on OptionMint, we are still awaiting reply from client side. But please make yourself familiar with the changes sent earlier. 

@Krishna: Please check that OptionQueen.com is accessible in office. 

Kind regards, 
Akhil