Subject: LTK1221601106618X_L2
From: "Surya p. Tiwari" <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Tue, 29 Apr 2014 18:36:48 +0530 (IST)

0715-5571 >> Customer ordered Sony VPLHW50ES . According to hub the shipment 2167661 was containing the same item. But customer received a wrong model VPLHW30ES . 

Now cx claims that Borderlinx advised that the item is correct, So let me know how can I recover shipping and return this item back to Borderlinx. 

please advise because we did the item content check and hub said it contains the correct model VPLHW50ES 

Regards , 
Surya