Subject: Re: Blx Feedback
From: Anas Mohammad <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Thu, 24 Apr 2014 17:59:06 +0530 (IST)

Really apologies for that.

Regards
Anas

----- Original Message -----
From: "Subir Chakma" <[email-masked]>
To: "Anas Mohammad" <[email-masked]>
Cc: "Deeksha Dadu" <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Sent: Tuesday, April 22, 2014 11:59:56 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Blx Feedback

LTK1221601101791X - Anas 

You simply believed what Cx said and sent across an unnecessary escalation. You did not check facts, and for which I am writing this email to you. 

If you open the Cx account, you can see the previous promo codes used by the Cx. In this case, I have copied you a screenshot showing how many promo's he has availed till now, latest being 

06-Mar-2014. That was the last Citi promo we had, we don't have any more ongoing promos. 

How come you are sending a note that he never got any Citi promos? 

Regards 
Subir