Subject: Fwd: More claim details
From: Sanjay Dutt <[email-masked]>
To: "Surya Prakash. Tiwari" <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Wed, 23 Apr 2014 13:22:22 +0530 (IST)

----- Forwarded Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Sanjay Dutt" <[email-masked]> 
Sent: Wednesday, September 11, 2013 5:48:59 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: More claim details 

UK BANK TRANSFER DETAILS FOR CLAIMS 
Payee name: Borderlinx Limited Address 
Bank name: HSBC 
Bank address: Church Street, Weybridge, Surrey KT13 8DF 
Account number: 71428934 
Sort Code: 404622 

US Bank account details: 
Citibank, USA, ABA # 021000089, BIC: CITIUS33 Name: Borderlinx Inc, account # 9939529426 

Safetyinx; [email-masked] ; [email-masked]; [email-masked] 
[email-masked]; [email-masked] 

US CLAIMANT DETAILS FOR US CLAIM 

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USD claims into 9426 and GBP into 8394 
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http://www.dhl-usa.com/content/dam/downloads/g0/express/shipping/terms_condiitions/international/terms_conditions_of_carriage_us_en.pdf 
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CLAIMS 

This is in reference to shipment despatched under AWB # 9493405434. I regret to know a package is lost in transit. We will have DHL trace out the missing item and file a claim if lost and found checks are negative. Once claim is filed the process typically takes up to 30 days to settle. 

In the meantime please send us the following documents: 

1. Merchant invoice representing missing items 
2. Screen shot using below navigation: 
a) Logon to your Borderlinx account 
b) Click on the 'Shipment History' tab 
c) Click on 'Order Number' 965530 

Also please populate POD number to reflect 1481738 and send the claim form. 

---- 
Thank you sending the merchant invoice. Since you purchased Safetylinx insurance at the time of releasing this shipment, please do the following steps: 

1. Visit http://www.borderlinx.com/pages/faq/claim-processed and download the compensation form. Populate all fields, sign the form and email us a scanned copy. Please mention Suite number as 0756-7994, POD number as 1545706 and Consignment number as 6571818864. 

2. Logon to your Borderlinx account, click on the 'Shipment History' tab and then click on "Invoice" next to Order# 905244. Take a screen shot and email it to us. 

3. Take high resolution pictures of all of the DHL packages including contents received by you and send email to us. 

4. Copy of Seller/Merchant invoice clearly mentioning the price of product in JPG or PDF format. 

Please make sure total size of email including attachments is not greater than 5MB, else we may not receive the mail at our end. Also, do not merge the above documents in single file. 

We will proceed with the claims process once we receive above paperwork from you.