Subject: LTK122160746156X
From: Sanjay Dutt <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sun, 13 Apr 2014 16:15:51 +0530 (IST)

0779-1757
AWB # 3440082590

Dear Sir

Request you to please suggest in the subject ticket.

I filed the claim with DHL and accordingly shared the outcome with Cx which on his acceptance we refunded him but now he came back saying that he is not satisfied with the claims compensation. Threatening to close the account.

SFX docs not shared by him completely.

I don't think so that there is a need of refunding him additional amount as we refunded him on his acceptance.

Please suggest.

Regards
Sanjay