Subject: Steroids - Check Out Page Errors
From: Amol Tyagi <[email-masked]>
To: india <[email-masked]>
Cc: Akhil P Walia <[email-masked]>
Date: Tue, 25 Mar 2014 20:44:42 +0530 (IST)

Hi Team, 

Make sure you follow the below if a customer complaint about the Check Out Page error. 

Make sure there are no slippages on this. 

1.) Have customers call us (if during normal business hours) if they are having difficulty checking out 

2.) If it is after normal business hours, have the operator ask them which browser they are using. (this way we have note of it). Have the operator ask them to try a different browser if possible. If the problem persists, ask customer to give us a call during normal business hours (found on the "contact us" page of our website) and one of our staff members will assist them in placing an order. 

Regards 

Amol T.