Subject: Tickets - Pending Customer
From: Ibrahim Usmani <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Wed, 19 Mar 2014 19:05:37 +0530 (IST)

LTK122160877075X - Value amendment done left the ticket Pendin Customer
LTK122160874528X - Chat (Value Amendment). Could have replied to cx after chat got disconnected. Shipment has been released.
LTK122160857733X - Email from cx was perhaps for the Value amendment (could have been confirmed from cx), however email sent to cx that the update of the new item description has been done.
LTK122160749356X - Continuous email reminder sent. Ticket resolved
LTK122160852566X - Left Pending Customer 
LTK122160768342X - Actually value amendment email. (Duplicate Ticket - LTK122160824891X)
LTK122160725761X - Constant reminder sent although shipment updated on 6th March and released on 7th.