Subject: TTRS- Backend
From: Akhil P Walia <[email-masked]>
To: Surya Jain <[email-masked]>, krishna tiwari <[email-masked]>, M ramananda <[email-masked]>, Abhay Kumar <[email-masked]>, Nitin Gupta <[email-masked]>, Harish Chauhan <[email-masked]>, Shashank Mishra <[email-masked]>, Rahul Kumar Singh <[email-masked]>, Devendra Madan <[email-masked]>, Raj Khandelwal <[email-masked]>, Manmohan Singh <[email-masked]>, Amandeep Jangra <[email-masked]>, Ankit Verma <[email-masked]>
Cc: Amol Tyagi <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Wed, 19 Mar 2014 05:37:31 +0530 (IST)

Hi ALl, 

The document attached contains very specific instructions on the use of TTRS Admin in order to resolve common technical issues of customers. 

To avoid any ambiguity in instructions, I have copied below exact extract from actual emails exchanged between client and LSM (Total 3 pages where we sent an escalation to client, and they replied us us backend login to help with future inquiries). 

It is important that you are fully verse with the system. 

A copy uploaded in CherryKB. 

Regards, 
Akhil