Subject: TTRS - imp chat 2
From: Akhil P Walia <[email-masked]>
To: Surya Jain <[email-masked]>, krishna tiwari <[email-masked]>, M ramananda <[email-masked]>, Abhay Kumar <[email-masked]>, Nitin Gupta <[email-masked]>, Harish Chauhan <[email-masked]>, Shashank Mishra <[email-masked]>, Rahul Kumar Singh <[email-masked]>, Devendra Madan <[email-masked]>, Raj Khandelwal <[email-masked]>, Manmohan Singh <[email-masked]>, Amandeep Jangra <[email-masked]>, Ankit Verma <[email-masked]>
Cc: Amol Tyagi <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Wed, 19 Mar 2014 04:09:55 +0530 (IST)

Hello 
This is another important chat that you should note for future. 

When someone installs app on MAC, he is asked to enter username/password of local machine. 

See chat below. 

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Agent 

Hello, let me know if you need any support 
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Client 

i can't use this on my mac computer can you help 
    • 

Agent 

Hi! My name is Anne. Thank you for your enquiry. 
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Yes, it does work on MAC computer. 
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May I know are you an existing client of TTRS? 
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Client 

yes 
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Agent 

What happens when you login at www.TTRSOnline.com? 
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We support Mac OS X 5 or higher. 
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Client 

it ask me to update adobe and when i try to update it asks me for a password 
    • 

Agent 

Let me assist you wit this. 
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Please visit Adobe Flash Player Site: https://get.adobe.com/flashplayer/otherversions/ 
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Select your operating System from dropdown menu. 
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And then click on "Download Now" on right bottom corner to update Adobe Flash player to latest version. 
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If it will ask for password and username. Enter the user name and password using which you log in to the computer. 
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The user name and password referred above is the system user name and password that you use for logging in to your Mac machine. 
    • 

Let me know if this works for you. In the mean time can I get your email address and name if we get disconnected?