Subject: FX- slippage
From: Akhil P Walia <[email-masked]>
To: philippines <[email-masked]>, Rahul Kumar Singh <[email-masked]>, Nitin Gupta <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Alok Kumar <[email-masked]>, Harish Chauhan <[email-masked]>
Date: Tue, 18 Mar 2014 06:29:11 +0530 (IST)

We do work hard with our liquidity providers to ensure as little slippage as possible. <<< This resp onse is in canne d 

The following transcript has been automatically forwarded to you. 	

General Info 

Chat start time 	

Mar 17, 2014 5:57:58 PM EST 

Chat end time 	

Mar 17, 2014 6:13:38 PM EST 

Duration (actual chatting time) 	

00:15:39 

Operator 	

Harry 

Pre-Chat Survey 

What is your name? 	

abdalla 

Custom Variables 

skill 	

LF 

For full information see Chat Transcript Report 

	

Chat Transcript 

info: Please wait for a site operator to respond. 
info: You are now chatting with 'Harry' 
Harry: Hello. Thank you for contacting us. How may I assist you today? 
Harry: Hi there 
abdalla: Hello, do you have slippage on pending orders during news times ? do you have fixed spread accounts ? Thank you . 
Harry: Our fixed spread accounts are based on a "target" spread. At times due to market conditions the spread may widen beyond the "target". 
abdalla: slippage 
abdalla: ? 
Harry: please elaborate ? 
abdalla: slippage 
abdalla: on pending orders 
abdalla: during news 
abdalla: ? 
Harry: Please submit a secure ticket so we may better assist you with your issue/inquiry, you may do so at the link below: 
Harry: Secure Ticket Submission