Subject: Fwd: Pls check
From: Manmohan Singh <[email-masked]>
To: subir <[email-masked]>
Date: Mon, 3 Mar 2014 10:56:43 +0530 (IST)

LTK122160719749X

----- Forwarded Message -----
From: "Manmohan Singh" <[email-masked]>
To: "subir" <[email-masked]>
Sent: Monday, March 3, 2014 10:56:10 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Pls check

Hi,

Thank you for contacting Borderlinx customer support. I am sorry to hear about the problem you are facing with your Credit card.

I would suggest you to please see the following details and retry:

- Cardholder name: The name stated on your credit card, with no symbols (dots, accents etc)
- Card number: Number of your credit card without spaces, dashes or any other characters except numbers
- Expiry date: Expiry date must be correct and minimum one month from current date. If the card expires in February and you are trying to pay in February the details will not be accepted.
- Terms and Conditions check box: Mandatory to be selected if you wish to proceed with payment
- Please check to confirm you are entering the correct authentication details (OTP- one time password)

If the issue persists then. in order to help you in resolving the issue, please let us know what is the error message you are getting? Is the error on Borderlinx page, or, are you being redirected to your Bank's page?

Please note that you need to pay using a credit card issued from your country, and transaction has to be done from within the country. If you are using a proxy for your PC/Laptop, please disable it and retry.

If all these measures does not help you in resolving the issue then, I will need to escalate your issue to the IT for further investigation. Please do get back to us and provide me the following details:

- The last 4 digits of the card number
- The card type
- The expiry date of the card
- The name as it appears on the card
- The country that the card was issued in

We look forward to hear from you.

Best Regards,
Manmohan Singh,
Borderlinx Support