Subject: BLX: Reminder: Sending emails to IT
From: Akhil P Walia <[email-masked]>
To: Ratnam Sharma <[email-masked]>, Anas Mohammad <[email-masked]>, Upasna Shukla <[email-masked]>, "Raj S. Rawat" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Devendra Madan <[email-masked]>, Nitin Gupta <[email-masked]>, Amandeep Jangra <[email-masked]>, Akhil P Walia <[email-masked]>, "John Yohjan. Park" <[email-masked]>, Jane Chow <[email-masked]>, Vivian Guo <[email-masked]>, Subir Chakma <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <
Date: Wed, 26 Feb 2014 03:18:28 +0530 (IST)

Hello, 

This is a reminder when we email IT Support ( [email-masked] ) the template "IT Support" needs to be selected from the LP system. 

Only then, the ticket history will be included in the email to IT. Please note that IT do not have access to LP, as a result it is important that the history is always included. 

Regards, 

Akhil