Subject: Afternoon Shift - Online till 10 pm
From: Ibrahim Usmani <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Thu, 20 Feb 2014 13:36:07 +0530 (IST)

Dear Sir,

Please ask the afternoon shift agents (excluding Surya) in Phils and India to be online till the end of the shift.

Although this is required however most of them are away after 9:15 pm in India and 9:45 pm in Phils.

I am not the only one supposed to be online till my shift end. Also agent from Phils when her shifts starts at 9:25 comes onle only till 9:35 on most of the days.

Regards,

Ibrahim