Subject: Borderlinx CSAT Report
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>, Rachna Mittal <[email-masked]>, Vivian Guo <[email-masked]>, Rajiv Prabhakar <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwa
Date: Thu, 27 Jun 2013 09:58:44 +0530 (IST)

Hi, 

CSAT target is 95%. See below report to know wher e we are now. 

	C-SAT 	

	

	

	

	

	

	Time Zone :- Asia/Karachi 	

	

	

	

	

	

	Time : - 07:00 AM - 06:59 AM 	20-Jun-13 	21-Jun-13 	22-Jun-13 	23-Jun-13 	24-Jun-13 	25-Jun-13 
	Operator 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 
	Akhil Walia 	

	

	

	

	

	

	Surya Prakash 	

	1 	0 	100% 	

	

	

	1 	0 	100% 
	Seraj Ahmad 	

	

	

	

	

	

	Subhash Kumar 	

	

	

	

	

	

	Subir Chakma 	

	

	

	

	

	

	Parag 	

	

	1 	0 	100% 	2 	0 	100% 	

	

	Gelna 	2 	0 	100% 	3 	0 	100% 	

	2 	1 	67% 	6 	0 	100% 	2 	1 	67% 
	Joelma 	4 	0 	100% 	

	

	1 	0 	100% 	1 	0 	100% 	

	Kaeiara 	3 	0 	100% 	6 	2 	75% 	2 	0 	100% 	

	4 	1 	80% 	5 	3 	63% 
	Ibrahim Usmani 	0 	1 	0% 	

	2 	0 	100% 	

	0 	1 	0% 	3 	0 	100% 
	pankajj 	

	4 	0 	100% 	

	

	4 	1 	80% 	4 	1 	80% 
	Shiv Kumar 	1 	0 	100% 	3 	1 	75% 	2 	0 	100% 	2 	0 	100% 	0 	2 	0% 	

	Rajiv 	

	

	

	

	

	

	Vivian 	4 	0 	100% 	1 	0 	100% 	

	1 	0 	100% 	2 	0 	100% 	3 	1 	75% 
	Hassan 	3 	0 	100% 	

	1 	1 	50% 	

	2 	1 	67% 	0 	1 	0% 
	Aejazuddin 	1 	0 	100% 	

	0 	1 	0% 	1 	0 	100% 	

	7 	1 	88% 
	Samir 	

	

	

	

	

	

	Rachna 	

	2 	1 	67% 	

	2 	0 	100% 	

	1 	0 	100% 
	Sanjay 	1 	0 	100% 	3 	0 	100% 	4 	0 	100% 	

	1 	0 	100% 	3 	0 	100% 
	Total 	19 	1 	95% 	23 	4 	85% 	12 	2 	86% 	11 	1 	92% 	20 	6 	77% 	29 	8 	78% 

	

	

	

	

	

	

Rgds Subir