Subject: Concierge orders
From: Akhil P Walia <[email-masked]>
To: [email-masked]
Cc: [email-masked]
Date: Tue, 25 Jun 2013 19:44:20 +0530

Hello team,

Please check below pending orders:

Order #53076- merchant do not accept our orders, please cancel the order.

Order #52854- customer responded (Special instruction: Please proceed with the order)

LTK1214301033134X, order #52960, suite 0606-8332-  If the merchant is not replying you will need to call them and ask what the problem is. If they want to hear from the card holder (Aikaterini) then you should escalate that case to us.

LTK121430664849X, order #53100, suite 0527-7701- Kim responded that all items are OK except "Flash Lacquer Shade 202". Since the customer agreed to proceed with the order if one or more items are found difficult to process, please place the order and inform the customer that lacquer is PG.

If you have any questions, please feel free to ask.

Thanks,
Ljubica&Julia