Subject: Problem Ticket - IMP
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Date: Tue, 18 Jun 2013 08:10:16 +0530 (IST)

Hello Ibrahim, 

LTK121430785635X 

Resolution was sent to this customer on June 15th under LTK121430567136X, whereas you were sending reminder on June 17th. 

These are the common errors you are making and that I wanted to discuss with you. You are not doing proper research and hence is leading to irrelevant/wrong responses in most cases. 

Saurabh sir is concerned. Please be vvv careful moving forward. 

Rgds Subir