Subject: Re: LTK121430808270X
From: Subir Chakma <[email-masked]>
To: Gelna Genusolango G <[email-masked]>
Date: Tue, 18 Jun 2013 02:56:43 +0530 (IST)

Apologize to the customer but confirm that we are unable to waive the storage fee as we incur cost to store and maintain the goods at the warehouse, and that storage policy applies to all the customers. 

Advise the customer to purchase the goods during same time so they can receive them all within the Free storage period and ship them together. 

Rgds Subir 

----- Original Message ----- 
From: "Gelna Genusolango G" <[email-masked]> 
To: "subir" <[email-masked]> 
Sent: Monday, June 17, 2013 4:35:09 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK121430808270X 

0726-9680 

Hi Subir sir, 

Greetings! 

CS just placed an order with merchant yesterday and she doesn't have any idea when would be the shipment will reach Borderlinx as the seller has yet to confirm the invoice. One of her shipment will reach it's maximum storage fees this coming 24th of June and she's asking would it be possible to waive off any storage fees if the last package could not reach before 23rd of "June? Please advise sir. I already said to cs that we also incur storage fees but she;s asking whether we can waive off as she is awaiting for that last item to arrive so she can release them as one shipment. 

Thanks! 

Best Rereads, 

Gelna