Subject: Urban Floor
From: Akhil P Walia <[email-masked]>
To: Jitendra Kumar Mahato <[email-masked]>, Devendra Madan <[email-masked]>, Shobin M Gopi <[email-masked]>, Sona Kala Chakma <[email-masked]>, Rahul Kumar Singh <[email-masked]>, Khargeswar Solowan <[email-masked]>
Cc: E ganin <[email-masked]>, Subir Bikas Chakma <[email-masked]>
Date: Thu, 13 Jun 2013 23:26:17 +0530 (IST)

Hi All, 

I am copying everyone else who has been trained on Urban Floor. 
So make sure this process is handed over properly during breaks and at shift end to next person available. 

I want primary agent to login always and other should login only as backup to manage breaks etc. 
When one agent has off, please ask someone in Philippines to login. 

Morning : 
Jitendra (Primary) 
Devendra (Backup) - not live yet 

Noon : 
Shobin (Primary) 
Sona (Backup) 

Night : 
Rahul (Primary) 
Khargeswar (Backup) 

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