Subject: LTK121430710635X
From: Ibrahim Usmani <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Thu, 6 Jun 2013 19:04:00 +0530 (IST)

Dear Sir, 

This chat was taken first by Aejaz and then me and was given a a waiver of 50% storage charges. however I was unable to escalate it as Aejaz had not released the ticket from his workspace before logging out. 

Kindly advise 

Thanks 

ابراهيم العثماني 
متخصص اللغة العربية