Subject: Call back request from a Supervisor
From: Prayas Kumar <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Thu, 21 Feb 2013 14:12:45 +0530 (IST)

Hi Subir,

Ticket# LTK1212104715543X. Informed customer that concierge order can only be placed if merchant ship to Borderlinx address. Customer is requesting for a call back from a Supervisor to know why his concierge order was cancelled and the reason for the delay in response. 

Regards,
Prayas