Subject: Blx do NOT do returns tickets
From: Vikas Adhikari <[email-masked]>
To: "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Parag Chaturvedi <[email-masked]>, Ankit Bhardwaj <[email-masked]>, Prayas Kumar <[email-masked]>
Cc: Nyle Remo <[email-masked]>, Abegail Ortega <[email-masked]>, Jorge Kho <[email-masked]>, Subir Chakma <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Wed, 20 Feb 2013 17:13:54 +0530 (IST)

Hello Team, 

Please instruct the Phils team not to do any Returns. If you come across any returns, please escalate it to Returns Skill Queue. You can still pick the chats and instruct the customers of the return procedure, just do not do any returns tickets. 

Thanks and regards, 
Subir Chakma