Subject: email from Katerina on claims
From: Deeksha Dadu <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Tue, 19 Feb 2013 17:40:38 +0530 (IST)

Hello,
 
This is the Safetylinx claim. As per our website they only need:
 
-          Photos of the damage
-          Copy of the invoice
-          If item is damaged, quote of repair cost
 
We have sent 10 pages with emails for no reason.
 
* the customer provided us with a  quote of the repair cost, BUT this was NOT emailed to Safetylinx *
 
Please do not allow Vikas to file any claims, until he has thoroughly read the T and Cs and understood the process.
 
Regards,
Katerina

 
From: Claims [mailto:[email-masked]] 
Sent: 19 February 2013 12:10
To: [email-masked]
Cc: Katerina Mousia
Subject: RE: (LTK1212103768852X)
 
Reference number:LTK1212103768852X Please use this ticket number in any correspondence with us.

Dear Chubb,

Welcome to Borderlinx.

Please find the claim form for AWB # 7268270144 and along with invoice and other documents. Please feel free to contact us back here if you need anymore information.

We have filed the claim with DHL as well.

Best Regards,

Vikas Adhikari

Borderlinx Support

Please use this link to rate the response you received in this email. https://server.iad.liveperson.net/hc/s-11308154/web/ticketpub/feedbackController.jsp?tid=LTK1212103768852X&mid=359036330

GOT A QUESTION?
Navigate our FAQs and find quickly the answer to your question.
Please note that our customer service team is available 24/7 and 7 days a week.
Please always check if a product can be shipped before buying it.
---------------Original Message---------------

From:
< >
Subject:

RE:7268270144 (LTK1212103768852X)

Reference number: LTK1212103768852X Please use this ticket number in any correspondence with us.

Hi DHL,

Welcome to Borderlinx.

Please find the claim form for AWB # 7268270144 and along with invoice and documents. Please feel free to contact us back here if you need anymore information.

Best Regards,

Vikas Adhikari

Borderlinx Support
Please use this link to rate the response you received in this email. https://server.iad.liveperson.net/hc/s-11308154/web/ticketpub/feedbackController.jsp?tid=LTK1212103768852X&mid=359036098

GOT A QUESTION?
Navigate our FAQs and find quickly the answer to your question.
Please note that our customer service team is available 24/7 and 7 days a week.
Please always check if a product can be shipped before buying it.

---------------Original Message---------------

From: