Subject: Re: BLX: Pending Customer Action - 5 DAYS
From: Jorge Kho <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, nyle <[email-masked]>, Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Reshma Singh <[email-masked]>, Shelly Chauhan <[email-masked]>,
Date: Fri, 15 Feb 2013 00:57:27 +0530 (IST)

Akhil,

Is there any situation that would warrant our setting the return to queue time to less than 5 days? For example his free 30 day storage would be up in 3 days and we need him to send us amendment information before then?

Please advise.

Jorge
----- Original Message -----
From: "Akhil P Walia" <[email-masked]>
To: "Parag Chaturvedi" <[email-masked]>, "vikas Adhikari" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, "Karla Cabarse" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Reshma Singh" <[email-masked]>, "Shelly Chauhan" <[email-masked]>, "Ankit Bhardwaj" <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>, "Ashok Katoch" <[email-masked]>, "Tushar Raina" <[email-masked]>, "Jorge Kho" <[email-masked]>, "nyle" <[email-masked]>
Sent: Tuesday, February 12, 2013 2:36:34 AM GMT +08:00 Beijing / Chongqing / Hong Kong / Urumqi
Subject: BLX: Pending Customer Action - 5 DAYS

Hi All, 

Going forward when ever you mark a ticket as 'Pending Customer Action'. Please makes sure to set 'Return to Queue' as 5 days. 
Follow the steps below as shown in screenshot: 

-- 
Regards , 
a kh ! L