Subject: New agents on Borderlinx
From: Saurabh Dadu <[email-masked]>
To: Subir Chakma <[email-masked]>, akhil <[email-masked]>
Date: Tue, 12 Feb 2013 01:04:53 +0530 (IST)

Dear Subir and Akhil,

I have seen 10 random tickets today. Agents in Philippines (specially KARLA) and in India (Parag and Reshma) are not doing anything right. EACH TICKET DONE BY THEM IS ONLY CREATING MORE WORK.

I am not sure if we can survive this way. I need the work to be finished by someone more sensible till they are trained.

I cannot see stupid/careless mistakes.