Subject: BLX: Spanish Emails
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, "Arlene A. Putot" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Reshma Singh <[email-masked]>, Shelly Chauhan <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, Jorge Kho <[email-masked]>, nyle <[email-masked]>, Abegail Ortega <[email-masked]>, gee <[email-masked]>
Date: Fri, 8 Feb 2013 06:14:34 +0530 (IST)

Please be guided accordingly. 

Dear All, 

Please inform the team that when they see a Spanish email to escalate it to the Spanish queue BX-ES-L1; please do not respond to the customers in English. We currently have an operator that can assist with Spanish emails. 

Thank you. 
Regards, 

Katerina Mousia 
Customer Service Manager 

-- 
Regards , 
a kh ! L