Subject: Fwd: BLX: Using Editgrid
From: Subir Chakma <[email-masked]>
To: "Surya Prakash. Tiwari" <[email-masked]>
Date: Tue, 5 Feb 2013 09:09:50 +0530 (IST)

Rgds Subir 

----- Forwarded Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Monday, February 4, 2013 10:05:37 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: BLX: Using Editgrid 

Well you can if you want to. But 2 weeks time is minimum I think we should wait. 

-- 
Regards , 
a kh ! L 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Sent: Monday, February 4, 2013 7:00:30 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: BLX: Using Editgrid 

Do we then not list shipments before 2 weeks? 

Lockbourne Missing - This sheet has to be updated with all deliveries that were sent by customers to Lockbourne (old warehouse address) and even after 2 weeks time, shipment is not updated and received by Dayton. This sheet is personally checked by Katerina to follow-up with DHL. 

Rgds Subir 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Parag Chaturvedi" <[email-masked]>, "vikas Adhikari" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, "Karla Cabarse" <[email-masked]>, "Arlene A. Putot" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Reshma Singh" <[email-masked]>, "Shelly Chauhan" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]>, "Ashok Katoch" <[email-masked]>, "Tushar Raina" <[email-masked]>, "Jorge Kho" <[email-masked]>, "nyle" <[email-masked]>, "Abegail Ortega" <[email-masked]>, "gee" <[email-masked]> 
Sent: Sunday, February 3, 2013 5:49:36 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: BLX: Using Editgrid 

Hi All, 

Katerina has asked specifically to maintain Tracker on Editgrid. 

Inspite repeated reminders, I do not see every one of you is following the procedure. 

Please find below link to Borderlinx tracker: 
http://www.editgrid.com/watchindia.tv/common/Boderlinx_Risk_Tracking-2012 
pass: borderlinx1 

There are mainly following sheets that need to be updated as per the issue: 

Citi SG Feb 2013 - This is to update any issues from Citi Singapore customers when ever a ticket is transferred to another department (e.g. IT, Finance, hub). Every month a new sheet is created for the ease of scrolling. 

ROW From Dec 2013 - This is to update any issues from ROW customers (except Singapore) when ever a ticket is transferred to another department (e.g. IT, Finance, hub). Depending on the number of issues, new sheet is created if needed to enable ease of scrolling. 

Lockbourne Missing - This sheet has to be updated with all deliveries that were sent by customers to Lockbourne (old warehouse address) and even after 2 weeks time, shipment is not updated and received by Dayton. This sheet is personally checked by Katerina to follow-up with DHL. 

DutyTax Refund - This sheet has to beupdated with all cases where Borderlinx has to refund the customer duty/taxes paid to DHL. Many a times customers pay DHL locally duty and taxes. While they already paid to Borderlinx. This results in customer paying double duty and taxes. So we ask customers to send us paid receipt of duty/taxes paid to DHL, so we could refund them. Katerina will personally check if all such cases are updated in this sheet to followup with DHL. Therefore, it is important all such cases are duly updated without fail. 

DHL Claim Log - This sheet is to be updated whenever a DHL or Safetylinx claim is filled. Since claim takes many days to settle. It is important that the sheet is updated regularly to keep a track of claim settlements. 

Finally, please maintain the font and color scheme of tracker. 

-- 
Regards , 
a kh ! L