Subject: Re: Inbox Training Tickets 1/24/2013- LTK527087748878X
From: Khargeswar Solowan <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: Moringathem Ramananda Singh <[email-masked]>
Date: Sat, 26 Jan 2013 23:28:26 +0530 (IST)

Hi Sir 

This member came for 11 Surveys Credit Pending, however there were only 3 surveys in his Offers Click Page, which i have credited to his account and the rest of the surveys are redirect, but 8 surveys that is what i forwarded to them so that they can check properly whether it's actual redirect or not. thanks 

Thanks 
Khargeswar 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Khargeswar Solowan" <[email-masked]> 
Cc: "Moringathem Ramananda Singh" <[email-masked]> 
Sent: Saturday, January 26, 2013 2:25:26 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Inbox Training Tickets 1/24/2013- LTK527087748878X 

Hello, 

Why update was overlooked? 

LTK527087748878X – Kate – I have already addressed this matter in Section 8 of the new Training Manual. As I state there, it is our policy at this time to credit the Member REGARDLESS of if they have a click or not. If no Survey exists under the name given, then it should be credited as a Redirect after you ask the member for the correct reward. 
Also, you can tell that this Member is giving us Survey Redirects in this example. This is because there are no letters after the word “Survey”. 
All Survey Mailings we send will have letters between the word “Survey” and the Survey Number. Example: Survey tn# 123. If there were no “TN”, and it was just “Survey 123”, then the Member is giving us incomplete information or it is a Redirect. 

Rgds Subir