Subject: Inbox Training Tickets 1/24/2013- LTK527087748878X
From: Subir Chakma <[email-masked]>
To: Khargeswar Solowan <[email-masked]>
Cc: Moringathem Ramananda Singh <[email-masked]>
Date: Sat, 26 Jan 2013 14:25:26 +0530 (IST)

Hello, 

Why update was overlooked? 

LTK527087748878X – Kate – I have already addressed this matter in Section 8 of the new Training Manual. As I state there, it is our policy at this time to credit the Member REGARDLESS of if they have a click or not. If no Survey exists under the name given, then it should be credited as a Redirect after you ask the member for the correct reward. 
Also, you can tell that this Member is giving us Survey Redirects in this example. This is because there are no letters after the word “Survey”. 
All Survey Mailings we send will have letters between the word “Survey” and the Survey Number. Example: Survey tn# 123. If there were no “TN”, and it was just “Survey 123”, then the Member is giving us incomplete information or it is a Redirect. 

Rgds Subir