Subject: IBD Chat Audit so far for the week (21st Jan - 24th Jan 2013)
From: M ramananda <[email-masked]>
To: Romesh Singh <[email-masked]>, Khargeswar Solowan <[email-masked]>, "G. Krishna Chandra" <[email-masked]>, Girish Kumar <[email-masked]>, Ashish Niyoliya <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Ankit Abrol <[email-masked]>, Moringathem Ramananda Singh <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, Ashok katoch <[email-masked]>, Tushar Raina <[email-masked]>
Date: Fri, 25 Jan 2013 07:29:31 +0530 (IST)

Hello Team, 

Here are the chat audit report for the weeks so far. 

As you see we've receive a lots of feedback and training tickets which is not acceptable at all. 
All feedback are our agents fault due to negligence, rudeness, not checking the BO and not paying attention to what the member has to say... This cannot be happen again at all in future! 

Thanks & Regards, 
M. Ramananda Singh