Subject: BLX: IMP Update
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>, vikas Adhikari <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, Surya Jain <[email-masked]>
Date: Sat, 19 Jan 2013 14:18:15 +0530 (IST)

Hi All, 

IF there is a duplicate entry for one shipment in BLX backend with same tracking number, please escalate the ticket to the hub. Do NOT ask IT to delete the shipment. The hub will need to check which of the two shipments physically exists at the warehouse before deleting the shipment. 

The above feedback and update has been given in reply to LTK1212103769838X by head of Borderlinx DHL coordinator. 

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Regards , 
a kh ! L