Subject: Blx audits- December 18-28
From: Subir Chakma <[email-masked]>
To: "R. A. Venkat. Raman" <[email-masked]>, James Khoirom <[email-masked]>, vikas Adhikari <[email-masked]>, prakash tiwari <[email-masked]>, Subir Chakma <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Thu, 3 Jan 2013 13:22:39 +0530 (IST)

Hello guys, 

Find the Blx DSAT audits for period December 18-28. I still see many chats wherein we received poor ratings due to your mishandling of the chat. Closely review the feedback and understand how you could have done better. This feedback are useless unless you make good use of it. 

Remember we really need to improve our CSAT which currently stands poorly 83% . 

Rgds Subir