Subject: Borderlinx: Tickets
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>, vikas Adhikari <[email-masked]>, prakash tiwari <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, venkat <[email-masked]>, James Khoirom <[email-masked]>
Date: Sun, 30 Dec 2012 21:53:27 +0530 (IST)

Hi All, 

Last few days the number of tickets resolved and taken have drastically went down. 

You need to handle all EN-L1 tickets in Skill queue. 
Not Started tickets should be given priority first. 

EN-SG-L1 tickets should be Zero every shift. 

-- 
Regards , 
a kh ! L