Subject: Blx Feedback ticket- LTK1212103423334X
From: Subir Chakma <[email-masked]>
To: "R. A. Venkat. Raman" <[email-masked]>, James Khoirom <[email-masked]>, vikas Adhikari <[email-masked]>, prakash tiwari <[email-masked]>, Subir Chakma <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Sun, 16 Dec 2012 04:58:19 +0530 (IST)

Hello Subhash & Surya, 

Customer provided all required shipment details in his first email. What else are you looking for?? 
Can't you do a little investigation yourself? 

One shipment has been already been updated and released by customer dated 11-Dec-2012. # 9400110200838033986502 
Another one track# 9102901001298452751512 was updated to wrong suite, released by wrong customer and has gone RTO, leading to likely shipment loss. 

All this mess would have been avoided had you been little careful. 

I put it here that this is not one-of case where some are sending irrelevant/incomplete/unnecessary response to customer. You must do your homework before you response/reply. 

At the end of the day, your response must be a Solution or lead to a solution, and not create a mess. I do not go for numbers!!! 

Rgds Subir